COVID-19 Updates to Business & IP Centre Services

BIPC Newcastle is doing its best to remain open for business during these difficult times

Newcastle’s libraries remain closed and staff are working from home, so we are not able to offer our usual range of services. However, we can still provide access to some help and advice. We will update this page with any changes to what we can currently offer.

Experts in Residence

Many of our Experts in Residence sessions are not currently running, with these exceptions:

IP Surgeries – We are now running a limited number of IP Surgeries, currently weekly on Wednesdays, at 9.00am and 10.00am, using a video call platform called Jitsi Meet. Please request to book these appointments as normal and we will get back to you with the next available time slots.

If you are not available at the time of these sessions members of the team who normally deliver IP Surgeries are still on hand to answer enquiries, so if you have any questions regarding IP please do get in touch. We will do our best to answer your questions by email, but please bear in mind that in this unusual time it may take longer to respond than normal.

IP and Corporate Solicitor and IP Protection and Strategy Expert – These advisors are still offering their advice session by remote means. Please request to book these appointments as normal and we will get back to you with the next available time slots.

Business Advice: Pre-Start And Beyond – If you are looking for general business start-up advice please get in touch as the advisors who normally run this session may still be able to help. Please provide as much detail as possible about what type of business you are looking to start up and what sort of advice you need or what questions you have, and we may be able to refer you to them.

Performance And Turnaround Adviser – This advisor is offering his session by Zoom while we are closed. He will be temporarily arranging his own bookings for the session. To make a booking click the button below which will take you to his own website.

Make a booking

Business resources

Staff have access to a selection of the business databases normally available from the computers in the Business & IP Centre. We currently have access to IBIS World and Mintel (market research reports) and COBRA (Complete Online Business Reference Advisor – detailed business information guides and business opportunity profiles). We are not able to provide remote access to these, but we can send you a limited number of guides from COBRA. We can send a limited number of reports from IBIS World who have generously allowed us to download reports during lockdown. Sadly the restrictions on the Mintel database mean we are not able to send you reports – we can only verify if we have access to a report that you will be able to view once the library is open again. Contact us if you would like to know more.

Newcastle City Council – grants and support for businesses

Details of support for existing businesses can be found on the Newcastle City Council website. Here you will find:

  • Details of grants that are available,
  • Links to further government schemes and initiatives
  • Guidance on what support is available

COVID-19 (Coronavirus) Toolkit

The North East Growth Hub website has a COVID-19 (Coronavirus) Toolkit, which provides businesses with the latest advice, guidance and support available from government including:

  • Financial support available for businesses
  • Official guidance for employees, employers and businesses
  • Advice on effective home working
  • How to care for staff/suppliers/customers and prevent the spread of COVID-19

British Library webinars

The British Library Business & IP Centre is currently increasing the frequency and number of business and IP webinars on offer. There is a charge for some of these and some are only suitable for those located in London. But many are free and suitable for anyone and we will try to list details for all the free webinars they offer on our Events page.

View upcoming webinars

If you are not sure how we can help just contact us by email at Please bear in mind that in this unusual time it may take longer to respond to enquiries than normal.

Get in touch with BIPC Newcastle

Contact us today if you’re interested in receiving business support. We'll help give you the skills, confidence and knowledge to grow and protect your business.

Get in touch